Our six obsessions make up our culture and outline how we deliver on our purpose, our strategy, provide guidance on making the right decisions and clarity on the behaviours that help serve our customers, employees, and the broader community. Our Obsessions are SIMPLE & CLEAR, EASIER & FASTER, DIVERSITY & INCLUSION, HEALTH & WELLBEING, EFFECTIVE COMMUNICATION, ABOVE & BEYOND.
Simple & Clear - Our company strategy is simple and easy to understand. Clarity provides the foundation for our results. Everyone knows the importance of their role, the high payoff activities and our Brand Promises.
Easier & Faster - We set ambitious goals and throw everything into achieving them. We review our tasks constantly to become more efficient and effective for the benefit of us and our customers.
Diversity & Inclusion - Every voice is welcome, heard and respected. We celebrate our differences and leverage diversity as a competitive advantage.
Health and Wellbeing - We want to be a company full of healthy, happy and well-balanced people. We actively encourage and support physical, emotional, social, spiritual and intellectual health and wellbeing.
Effective Communication - Communicating well is vital for collaboration, relationship building, and all aspects of business. It prevents misunderstandings, enhances productivity, fosters trust, and enables better decision making, creating a cohesive and successful environment for all involved.
Over & Above - Our teammates and customers are at the centre of everything we do. Going over and above is central to our DNA. We actively seek opportunities to help others achieve their objectives.